Are you a supplier of Restaurants, Pizzerias, Delis, Bars, Pastries, Bakeries, Wine Shops? See complete list
We are the only SaaS (Software as a Service) platform that allows you as a supplier not only to sell online to your customers, but also to give them tools to manage their restaurants / shops. This improves their business, increases your sales and allows you to retain your customers.
Don't you want your customers to see your competitors' products and stores? Perfect: create exclusive accounts for your customers in your store. Give them exclusive access only to your store (NO other competing suppliers) offering them the most complete ordering system in the food & beverage world.
Building customer loyalty has never been so easy! Open your E-commerce store here without writing a line of code, without downloading any software. Customize your new digital store with which to retain your customers.
- +6% average cart value
- +150% number of orders processed with the same staff
- 0 order errors
+4,800 REGISTERED RESTAURATEURS / SHOPKEEPERS
+57.000 PRODUCTS
Sign up and upload your products! You will be immediately introduced to over
20.000 restaurant-shop owners.
Build customer loyalty by giving them both tools that make it easier to shop with you and tools that increase their sales.- With the Favorite Carts tool, the customer automates / speeds up reorders and you build customer loyalty.
- Stay by your customer's side 24/7. You can receive orders and chat messages at any time of the day even if you are not at the computer.
- Implement personalized Discounts / Promotions based on the individual customer profile.
- Create mass communication campaigns through our "Invite Customers" tool based on WhatsApp and Email.
- Increase your average cart value using many cross-selling / up-selling tools available to you.
- Give your customers tools that increase their business, and they will buy more!
- Customized Product List, Prices and Promotions. Implement any commercial strategy you want in your store.
- Publish promotions in your store and all your customers will see them instantly.
- Zero worries about payments, returns management! Chef Marketplace takes care of everything with the Secure Transaction Service.
- Mutual evaluation tools stimulate virtuous behaviors of your customers.
- Use sales analysis reports to identify best sellers and seasonality that allow you to improve.
- Give your agents tools that free them from repetitive tasks so they can develop new customers.
- Increase the number of orders managed by the same team by +150%, without manually entering data and wasting time on repetitive and boring operations.
- Automatically process complex orders with zero errors. An internal chat in the order to clarify any unforeseen events.
- Ship in 2 clicks! We come to collect the goods from you and deliver them to your customers. All automated.
- On Chef Marketplace, manage everything (orders, warehouse, agents, marketing, ...) and save on management and warehouse software.
- If you already have a management system, you can easily connect it with Chef Marketplace.
- Set up your store to implement all your business strategies.
- We give you support and guidance. No software to install.
- Do you have special needs? We listen to your requests and develop solutions together.
HOW DOES CHEF MARKETPLACE WORK?
STANDARD AND PREMIUM SERVICES
We understand your concern for business risk and profit margin of your business. That’s why there are no subscription fees, no monthly fees, and at no cost you can access Standard Services, such as:
- Open an online store where you can professionally present your company, your brands and your HoReCa products to your historical customers
- Create exclusive accounts for your customers so that they only access your store and build loyalty by giving them many digital tools / services that help them with both purchases and especially with sales
- For each product, decide where to sell and how to sell
- Manage agents and carry out communication campaigns on Email and WhatsApp channels
- Manage orders and invoicing with zero errors, saving a lot of time
- Manage one or more warehouses and all logistics (both couriers and your vehicles) without installing any warehouse management software
- Manage off-line payments
- Interface your store with your management software
- Don't buy a management software and do everything on Chef Marketplace
In addition, for your sales activities, we have added Premium Services to the platform, for which you can choose to pay based on the value they bring to you. For example: online payments, promotions and discounts, online advertising.
No obligations! No hidden costs!
Click here to book a Video Call / Phone Call with one of our consultants.
Sign up and upload your products! You will be immediately introduced to over
20.000 restaurant-shop owners.
F.A.Q.
Is Chef Marketplace a marketplace?
It is much more than a marketplace! In fact, you can use your store on Chef Marketplace as a “closed E-commerce” to retain your customers (no access to other sellers’ stores; no price comparison), you can use it as a Marketplace to develop new customers (restaurant owners / shopkeepers registered independently on Chef Marketplace) and you can access many more tools / services beyond an e-commerce and a Marketplace. For each individual product, you, as a supplier, decide where to sell it, whom to sell it to and how to sell it. Chef Marketplace is the most flexible and complete ordering system in the Ho.Re.Ca. world.
What are the advantages of signing up to Chef Marketplace?
Give your customers not only an efficient and innovative shopping experience, but also access to many useful tools for their restaurants and shops. Sell better and more to catering professionals, delicatessens and food & beverage shops. Manage orders with zero errors at no cost and with many advanced tools. Access premium services that you pay for when you need them. Have the services of a management system without having to buy a management system.
A long-standing customer of mine wants to continue buying from me on Chef Marketplace, what should I do?
Open your online store on Chef Marketplace. Share the link to your new store with your customers and give them an efficient channel to buy and communicate with you.
Do my customers, whom I upload to my store, see the other suppliers?
No, they don't. For them, your online store works as a "closed E-commerce" (no access to stores and products from other sellers; no price comparison).
How much does Chef Marketplace cost?
Chef Marketplace is free for your customers. You, as a supplier, can access Standard Services at no cost, while for Premium Services you can choose to pay based on the value they bring to you. For example: online payments, promotions and discounts, online advertising.
Book a Video Call / Phone Call with one of our consultants.
How do I sign up for Chef Marketplace?
Submit your application by clicking here and follow our guided procedure. Get your VAT number and company certified email. Signing up is completely free.
Supplier requirements?
The supplier must be regularly registered in the business register and sell products purchased daily by Restaurants, Pizzerias, Delis, Bars, Pastries, Bakeries, Wine Shops, ... (See complete list ). NO equipment. We only approve applications from suppliers who guarantee quality products, efficiency and punctuality in order management.
How do I open and set up my online store?
There are three options:
- Do it yourself (free). The procedures are very intuitive. However, there are guides and tutorials.
- Chef Marketplace does everything (hourly rate). You give us access to the information, we'll take care of the rest.
- Let's do it together (free). You provide us with the information, then we upload it together.
Can I delete my account?
Anyone, who intends to delete their account, can do so. Just send a request to our team.
Can I see other suppliers registered on Chef Marketplace?
For reasons of commercial confidentiality, you cannot see your competitors, their products and their prices. However, you can see potential suppliers from whom you can buy products or services.
What products can I sell on Chef Marketplace?
Food, drinks and non-food consumer products purchased daily by Restaurants, Pizzerias, Delis, Bars, Pastries, Bakeries, Wine bars, ... See complete list
(See complete list).
NO equipment. Give your customers the opportunity to find everything they need in a single app, enrich our wide range of HORECA products with your unique quality products.
Is it possible to ship fresh products?
Yes. With our partners we support shipments of fresh and frozen products with temperature-controlled vehicles.
How do I ship my products?
Using your transport systems or our couriers to expand your coverage area and streamline your logistics.
Can I impose a minimum order?
Yes, you can do so for each product. You can also request contributions to the cost of transport based on various criteria that you decide
Can I refuse an order?
Yes, but you must justify the decision.
How much does it cost to ship products?
The cost of transport is paid by the buyer. You establish the various contributions to transport based on the criteria that you decide. We communicate the costs with our logistics partners. The buyer chooses the most suitable solution.
Is Chef Marketplace an intermediary? Does it take commission?
NO. Chef Marketplace is neither a reseller, nor an agent. We do not take commission. We are paid for the tools that facilitate sales.
Who pays me for my products?
The buyer pays you, supplier, directly. You, supplier, can use Chef Marketplace's "Secure Transaction" payment tools, which guarantee you the collection as soon as the goods arrive intact at their destination.
You, supplier, can activate the option to receive the money outside the platform (no "Secure Transaction" service). In this case, the payment times and methods are agreed between the buyer and the seller separately.
What prices should I charge?
Buyers on Chef Marketplace are professionals, so prices need to be set with separate VAT and variable VAT, based on the product category. Since we do not take commission and using Chef Marketplace for your selling activities result in improved efficiency and cost reductions, we recommend setting competitive prices in order to generate a positive chain effect in your store.
How should I prepare products for shipping?
Each product, based on its nature, requires specific packaging. In order to present your products well and make sure they are not damaged during transportation, we ask suppliers to take the utmost care in packaging and wrapping.
How do I manage shipments?
If the shipment is made through our couriers, you just have to click the collection date and print the label. Everything else is managed automatically, including the delivery note and order progress status. If the shipment is managed by you, you just have to print the delivery note and update the order progress status.
Does Chef Marketplace integrate with existing supplier management systems?
Chef Marketplace, thanks to a simple and intuitive interface, allows your management system to communicate with our platform to minimize costs and eliminate order processing errors. In this way, warehouse management software, price list updates, invoicing, ... all integrated in the cloud. No software to install.
When will I be credited with the sale amount?
If you use Chef Marketplace's "Secure Transaction" payment tools, you are guaranteed collection as soon as the goods arrive intact at their destination. If you decide to receive the money outside the platform (no "Secure Transaction" service), the payment times and methods are agreed between you and the buyer separately.
What are the shipping times, methods and costs?
Shipping costs are paid by the buyer. At the checkout buyers find various offers for shipping: both your offer and those of Chef Marketplace. They decide which offer best meets their needs (fresh/dry, times, costs).
You recharge your wallet/card in Chef Marketplace from which we deduct the costs of the services purchased. At the end of the month we issue an invoice for the total amount loaded.
When I sell my products on Chef Marketplace, who issues the invoice?
You sell directly to your customers and you will issue a receipt / invoice to them. It is possible to completely automate this process by interfacing the data in Chef Marketplace with your management system.
Can the invoice data be wrong?
NO, because the user data is taken from the chambers of commerce and the order data has been approved by the seller.
Come faccio se un cliente mi chiede un rimborso o un reso?
You can open a chat inside the order and communicate directly with the customer. Find an agreement that will lead the customer to buy from you again.
If the payment was made through the “Secure Transaction” service, then notify the Chef Marketplace administration of the amount to be refunded. Automatically, the financial institution that held the purchase money will quickly carry out the refund and the remaining money will go to you automatically.
If the payment was made outside the platform (without the “Secure Transaction” service) the refund is managed by the two parties entirely outside the platform.
Can I write reviews?
Of course. Your opinion counts a lot to the entire Chef Marketplace community. At the end of each order you will be asked your level of satisfaction.
