Are you a supplier for Restaurants, Pizzerias, Delis, Bars, Pastries, Bakeries, Wine Shops? See complete list
Chef Marketplace is the online shopping center dedicated to HORECA and specialized food & beverage stores.
Sell directly to restaurateurs / shopkeepers on our platform and access many services to grow your business.
On Chef Marketplace you can easily open your store and sell with the most complete ordering system in the food & beverage world!
+4,800 REGISTERED RESTAURATEURS / SHOPKEEPERS
+57.000 PRODUCTS
Sign up and upload your products! You will be immediately introduced to over
20.000 restaurant-shop owners.
- Present your company: in Chef Marketplace you can customize your shop window with your story, your territory, your brands, your videos. Share the link to your store!
- Share your passion in your products, communicate their quality in a professional way. Answer customer questions in the chat inside each product.
- Operate in a quality network: all Chef Marketplace users are verified one by one and evaluate each other, encouraging proper behavior.
- Involve thousands of buyers inclined to purchase, with email and web marketing tools such as promos, customizable discounts, up-selling, cross-selling tools, etc.
- Increase your visibility by purchasing advertising space on the portal. Build a good reputation through the Mutual Evaluation Tools.
- Relax, we take care of the payments: when you receive the order, it means that the payment has been made.
- Give your new customer the guarantee that if the product is not delivered, the money is automatically refunded.
- Receive digital orders without misunderstandings or errors. Answer all the customer's questions via chat. Evaluate customers according to their ratings.
- You and your new customer benefit from complete order traceability until its delivery and subsequent evaluation of the transaction (rating).
- Sell and deliver without transport limitations: with our logistics we can support you in Italy and abroad. Real-time rates at the checkout, top-level international couriers.
- Offer multi-currency payment methods.
- Sell without having to speak foreign languages. 0 order errors even if your new customer does not speak your language.
- Use marketing tools so that each customer sees personalized prices / promotions. Implement different commercial strategies in your store in different geographical areas.
- Set up your store to implement all your business strategies.
- We give you support and guidance. No software to install.
- Do you have special needs? We listen to your requests and develop solutions together.
HOW DOES CHEF MARKETPLACE WORK?
STANDARD AND PREMIUM SERVICES
Try Standard Services at no cost and without obligations, such as:
- Open an online store where you can professionally present your company, your brands and your HoReCa products
- For each product, decide where to sell and how to sell
- Many tools to manage orders automatically, freeing up resources for developing new business.
- Logistic services with the best international couriers
- Customer communication tools
Whenever you want, you can use the paid Premium Services designed for your sales activities and for which you can choose to pay based on the value they bring to you. For example: online payments, promotions and discounts, online advertising.
No obligations! No hidden costs!
Click here to book a Video Call / Phone Call with one of our consultants.
Sign up and upload your products! You will be immediately introduced to over
20.000 restaurant-shop owners.
F.A.Q.
Is Chef Marketplace a marketplace?
It is much more than a marketplace! In fact, you can use your store on Chef Marketplace as a “closed E-commerce” to retain your customers (no access to other sellers’ stores; no price comparison), you can use it as a Marketplace to develop new customers (restaurateurs / shopkeepers registered independently on Chef Marketplace) and you can access many more tools / services beyond an e-commerce and a marketplace. For each individual product, you as a supplier decide where to sell it, whom to sell it to and how to sell it. Chef Marketplace is the most flexible and complete ordering system in the Ho.Re.Ca. world.
What are the advantages of registering with Chef Marketplace?
Developing business in a pool of selected and motivated potential customers.
Developing business beyond your geographic borders.
Managing new customers without risk.
Getting in tune with new customers quickly and easily.
Accessing premium services and paying them only when you need them.
How much does Chef Marketplace cost?
Chef Marketplace is free for your customers. You, as a supplier, can access the Standard Services at no cost, while for the Premium Services you can choose to pay based on the value they bring to you. For example: online payments, promotions and discounts, online advertising.
Book a Video Call / Phone Call with one of our consultants.
How do I register with Chef Marketplace?
Submit your application by clicking here and following the guided procedure. Get your VAT number and company certified email. Registration is completely free.
What are the supplier requirements?
The supplier must be regularly registered in the business registry and sell products purchased daily by Restaurants, Pizzerias, Delis, Bars, Pastries, Bakeries, Wine Shops, ... (See complete list). NO equipment. We only approve applications from suppliers who guarantee quality products, efficiency and punctuality in order management.
How do I open and set up my online store?
There are three options:
- Do it yourself (free). The procedures are very intuitive. However, there are guides and tutorials.
- Chef Marketplace does everything (hourly rate). You give us access to the information, we take care of the rest.
- Let's do it together (free). You give us the information, then we upload it together.
Can I delete my account?
Anyone who wants to delete their account, can do it. Just send a request to our team.
Can I see the restaurants / shops registered on Chef Marketplace?
Some of these users are visible on https://food.chefmarket.place/ because they use Chef Marketplace to sell online to consumers; others are not visible because they use the platform only for purchases.
Can I see the other suppliers registered on Chef Marketplace?
For reasons of commercial confidentiality, you cannot see your competitors, their products and their prices. However, you can see suppliers from whom you can buy products or services.
What products can I sell on Chef Marketplace?
Food, drinks and non-food consumer products purchased daily by Restaurants, Pizzerias, Delis, Bars, Pastries, Bakeries, Wine Shops, ... (See complete list). NO equipment. Give your customers the opportunity to find everything they need in a single app, enrich our wide range of HORECA products with your unique quality products.
Is it possible to ship fresh products?
Yes. With our partners we support shipments of fresh and frozen products with temperature-controlled vehicles.
How do I ship my products?
Using your transport system or our couriers to expand your coverage area and streamline your logistics.
Can I impose a minimum order?
Yes, you can do so for each product. You can also request contributions to the cost of transport based on various criteria that you decide.
Can I refuse an order?
Yes, but you must justify your decision.
How much does it cost to ship products?
The cost of transport is paid by the buyer. You set the various transport contributions based on the criteria you decide. We communicate the costs with our logistics partners. The buyer chooses the most suitable solution.
Is Chef Marketplace an intermediary? Does it take commission?
NO. Chef Marketplace is neither a reseller, nor an agent. We do not take commission. We are paid for the tools that facilitate sales.
Who pays me for my products?
The buyer pays you, supplier, directly. You, supplier, can use Chef Marketplace's "Secure Transaction" payment tools, which guarantee you money collection as soon as the goods arrive intact at their destination.
You can activate the option to receive the money outside the platform (no "Secure Transaction" service). In this case, payment times and methods are agreed between buyer and seller.
What prices should I set?
Buyers on Chef Marketplace are professionals, so prices need to be set with separate VAT and variable VAT based on the product category. Since we do not take commission and using Chef Marketplace for your selling activities result in improved efficiency and cost reductions, we recommend setting competitive prices in order to generate a positive chain effect in your store.
How should I prepare products for shipping?
Each product, based on its nature, requires specific packaging. In order to present your products well and make sure they are not damaged during transportation, we ask suppliers to take the utmost care in packaging and wrapping.
How do I manage shipments?
If the shipment is made through our couriers, you just have to click on the collection date and print the label. Everything else is managed automatically, including the delivery note and order progress status. If the shipment is managed by you, just print the delivery note and update the order progress status.
When will the sale amount be credited to me?
If you use Chef Marketplace's "Secure Transaction" payment tools, you are guaranteed collection as soon as the goods arrive intact at their destination. If you decide to receive the money outside the platform (no "Secure Transaction" service), the payment times and methods are agreed between you and the buyer separately.
What are the shipping times, methods and costs?
Shipping costs are paid by the buyer. At the checkout buyers find various offers for shipping: both your offer and those of Chef Marketplace. They decide which offer best meets their needs (fresh/dry, times, costs).
When I purchase a Chef Marketplace service, who bills me?
You recharge your wallet/card in Chef Marketplace from which we deduct the costs of the services purchased. At the end of the month we issue an invoice for the total amount loaded.
When I sell my products on Chef Marketplace, who issues the invoice?
You sell directly to your customers and you will issue a receipt / invoice to them. It is possible to completely automate this process by interfacing the data in Chef Marketplace with your management system.
Can the invoice data be wrong?
NO, because the user data is taken from the chambers of commerce and the order data has been approved by the seller.
What do I do if a customer asks me for a refund or a return?
You can open a chat inside the order and communicate directly with the customer. Find an agreement that will lead the customer to return to purchase from you.
If the payment was made through the “Secure Transaction” service, then notify the Chef Marketplace administration of the amount to be refunded. Automatically, the financial institution that held the purchase money will quickly carry out the refund and the remaining money will go to you.
If the payment was made outside the platform (without the “Secure Transaction” service) the refund is managed by the two parties entirely outside the platform.
Can I write reviews?
Of course. Your opinion counts a lot to the entire Chef Marketplace community. At the end of each order you will be asked your level of satisfaction.
